If you are unable to see where to enter your photo code or email address when accessing the Digital Download Portal on a desktop computer, it is likely due to using an outdated browser that is not compatible with myholidaymoments.com.
Recommended Browser Updates:
- Our portal works best with browsers that are less than three years old.
- We recommend updating your browser to the latest version and trying again.
- Microsoft Internet Explorer (IE) users: Please update to IE version 10 or higher, as versions 8 and 9 do not support key features of the Digital Download Portal.
If you continue to experience issues, try accessing the portal using a different browser such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
For additional assistance, visit our FAQs or contact support.