FAQ
- How to Make an Easter Bunny visit reservation
- Didnt receive text alert to download my digital photos
- How do I access my digital album
- Pet Night
- Incorrect Email on Reservation
- Join Our Team - Job Opportunities
- Prior / Previous Year Photo Request
- Reservations: Checking out issues or error processing order
- How do I access my free video from Portable North Pole?
- How to make a reservation - getting a credit card error message in checkout
- I am getting an error when signing in or creating an account in WhereIsBunny.com
- Lost or Cant find My Reservation Information
- Can I cancel my reservation
- What packages are offered
- Will there be merchandise such as frames and globes available as in past years?
- Can you accommodate individuals with disabilities and special needs?
- Where are you located inside of the mall?
- What are your hours?
- I am being charged an extra fee to download my purchased photos
- Invalid Photo Code Error
- Invalid Email Error
- Can I bring my Pet
- Cant access my Christmas 2021 photos error
- I reserved the wrong Mall - How can I change my Mall Location
- How Do I make a reservation to see the Easter Bunny
- How do I change a reservation date or time
- My reservation has been cancelled, what should I do?
- I cannot find my Photo Code. Where can I find my Photo Code?
- How long are my photos available online? Will my photos be deleted?
- What if I lost my receipt?