FAQ
- Can I make a reservation to visit the Bunny? How do I make a reservation to visit the Bunny?
- I cannot find my Photo Code. Where can I find my Photo Code?
- How long are my photos available online? Will my photos be deleted?
- What if I lost my receipt?
- Where do I enter my photo code or email on the Digital Download Portal?
- How do I remove the watermark from my Digital Photos?
- How do I apply a Border to my Photo?
- How do I add a Sticker to my Photo?
- How do I save my Photo to my phone?
- What is Shutterfly?
- What is a Shutterfly Promo Card? Does my purchase include one?
- What should I do if I do not receive the ‘Receipt & Copyright Release’ email?
- If I buy a Photo Download online, will I be able to print that at my local photo retailer?
- Do you offer visits and photos for guests with special needs? Can I make a reservation?
- If I have a question or a problem, who should I contact?
- What is Lovepop? How was Lovepop started?
- My Lovepop promo code isn’t working. Who can I contact?
- What size photo fits in the Photo Tree card?
- Where can I buy more LovePop cards?
- When do I have to order my Lovepop card(s) to get them before Christmas? What size photo fits in the Photo Tree card?
- How do I get a free 4-pack of gift tags with any purchase of $13 or more?
- When does the promotion for the free 4-pack of gift tags expire?
- Where is Santa? Where can I visit Santa?
- What is Cherry Hill Programs?
- What is MyHolidayMoments?
- How large are my Digital Photo files? Are my Photos high resolution?
- How does it work? How much does it cost?
- When can I visit Santa?
- I have a coupon. How do I redeem a coupon or bar code to receive the offer?
- I have a FastPass promo code. How do I redeem the promo code to receive the offer?