FAQ
- My reservation has been cancelled, what should I do?
- What safety precautions are in place for Christmas?
- I cannot find my Photo Code. Where can I find my Photo Code?
- How long are my photos available online? Will my photos be deleted?
- What if I lost my receipt?
- Where do I enter my photo code or email on the Digital Download Portal?
- How do I remove the watermark from my Digital Photos?
- How do I apply a Border to my Photo?
- How do I add a Sticker to my Photo?
- How do I save my photos to my phone?
- What is Shutterfly?
- What is a Shutterfly Promo Card? Does my purchase include one?
- What should I do if I do not receive the ‘Receipt & Copyright Release’ email?
- If I buy the Photo Downloads online, will I be able to print that at my local photo retailer?
- Do you offer visits and photos for guests with special needs? Can I make a reservation?
- If I have a question or a problem, who should I contact?
- Where is Santa? Where can I visit Santa?
- What is Cherry Hill Programs?
- How large are my Digital Photo files? Are my Photos high resolution?
- How does it work? How much does it cost?
- When can I visit Santa?
- What are the hours to visit Santa?
- Can I make a reservation to visit Santa? How do I make a reservation to visit Santa?