FAQ
- Accessibility and Accommodations for Guests with Disabilities
- Where Is the Photo Experience Located Within the Mall?
- What Are Your Hours?
- Why Am I Being Charged An Extra Fee to Download My Purchased Photos?
- Why Am I Receiving an Invalid Photo Code Error?
- Can I bring my pet?
- I reserved the wrong mall - How can I change my mall location?
- What Should I Do If My Reservation Was Cancelled?
- What Safety Precautions Are in Place When Visiting Santa or the Easter Bunny?
- Where Can I Find My Photo Code?
- How Long Are My Photos Available Online? Will They Be Deleted?
- What If I Lost My Receipt?
- Where Do I Enter My Photo Code or Email on the Digital Download Portal?
- How Do I Remove the Watermark from My Digital Photos?
- How Do I Download My Photos from myholidaymoments.com
- What Should I Do If I Haven’t Received My ‘Receipt & Copyright Release’ Email?
- Can I Print My Purchased Digital Photos at a Local Photo Retailer?
- Do You Offer Visits for Guests with Special Needs?
- Who Should I Contact If I Have a Question or Problem?
- What is Cherry Hill Programs?
- What Is the Size and Resolution of the Digital Photos?
- How Does It Work? How Much Does It Cost?
- When can I visit the Easter Bunny?
- Can I make a reservation to visit the Easter Bunny? How do I make a reservation?